One of the most critical factors to fan engagement? Be where your customers are.
The American Music Awards (AMA) took this philosophy to heart this year by opening fan voting on Discord.
This bot (which passed a full accuracy test) was integrated with Telescope's API, allowing the data to be processed and facilitated by our team.
The AMAs, Discord, and Telescope worked hand in hand to develop a voting bot that was implemented over a number of channels, including automated/bot channels, text, voice, and more.
AMA partners with Discord to create a bot that counts votes, regulates comments, and connects to Telescope via API
Telescope manages all the data flowing through
Millions of votes were registered in net new channel
PRODUCTS USED FOR THIS CAMPAIGN